FREQUENTLY ASKED QUESTIONS

What kind of event would a bounce house be perfect for?
 – Birthday Parties
 – Showers
 – Weddings
 – Reunions
 – Holiday Parties
 – Church Events
 – Picnics

What Are the Bounce House Rules?
There are no shoes, food, drinks, face paint, confetti, colored dust/powder, pen/marker/crayon/paint/etc. allowed on the bounce house as this can cause the vinyl to pop, rip, or stain. Any damage (beyond typical wear and tear) will result in an additional fee to repair or replace the damage done.

Adult supervision is always required.

Is a Deposit Required?
Yes, we require a $50 deposit in order to book. The deposit is applied towards the total cost of your rental. If you need to cancel your event, we will hold your deposit and you can reschedule for a future available date.

What Is Included With My Rental?
-Inflatable
-Blower
-Extension cord(s)
-Rules sign
-Sandbags

PLEASE NOTE: Access to an outlet is required for all events as we do not offer generators.

Does the Price Include Delivery & Set Up?
Delivery and set up within Signal Mountain is FREE. If your event is located outside of Signal Mountain, we will contact you upon booking with the additional delivery fee information. If you would like to know the cost of delivery prior to booking your rental, please contact us!

What Surfaces Do You Set Up On?
We can set up on grass, turf, asphalt, concrete, or inside a venue or home. We cannot under any circumstances set up on rocks, gravel, or dirt.

Are there any Temperature Requirements?
We are unable to set up the bounce houses outdoors in temperatures below 50 degrees F. However, we are equipped with setting up both bounce houses indoors given enough space.

What Time is Set Up & Pick Up?
We deliver/set-up prior to your event. Pickup is at the end of your scheduled event time. Please plan accordingly for an additional allotted amount of time afterwards for inspection/take down. If a different delivery/pick up time is needed for any reason, please let us know and we will do our best to accommodate. Required take down after 9:00pm will incur an additional $50 fee. 

What if I Need to Cancel?
If you need to cancel your event, we will hold your $50 deposit and you can reschedule for any future available date. When you are ready to reschedule, the deposit will be applied to your new event date. We ask as a courtesy that you give us as much notice as possible when canceling and/or rescheduling.

What Is Your Bad Weather Policy?
Inflatables must be deflated when winds reach 15 mph. No exceptions. If it is raining the day of your event and your event is outdoors, the deposit will be held and you will be able to reschedule for available future dates.

What Form of Payment Do You Accept?
We accept payment via Venmo or check. Payment is due in full the day before your event date.

Are Your Rentals Clean?
Yes! We wash, sanitize, and dry our inflatables immediately after each use. We are committed to ensure our clients are in a clean, well maintained, and safe environment.